Record number of Essentia Health physicians/facilities recognized for excellence
Friday, April 10, 2015
Health care is a service industry and, like other healthcare organizations across the country, Essentia Health contracts with Professional Research Consultants (PRC) to conduct telephone surveys with patients following clinic visits and hospital stays to measure patient satisfaction.
“PRC is a valuable service because it provides a benchmark for us to compare our patient satisfaction to other national healthcare providers,” says Essentia’s Chief Medical Officer and Chief Quality Officer Dr. Patrick Twomey. “Each year, PRC gives awards to facilities and medical professionals who score in the top percentiles. This year, Essentia received a record high of 221 awards across our health system.”
“We are proud of Essentia Health and are thrilled to present them with our Excellence in Healthcare Awards,” says Joe M. Inguanzo, Ph.D., president and CEO of Professional Research Consultants. “These awards are proof that Essentia Health is committed to providing excellent healthcare. Essentia Health and its physicians are making a measurable difference in the northern part of this country by providing excellent care to patients.”
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